PRIVACY
- OUR WEBSITES, PRODUCTS, AND SERVICES
- WHAT INFORMATION IS PERSONAL
- OUR POLICY REGARDING CHILDREN
- WHAT INFORMATION WE COLLECT, WHY, AND HOW WE USE IT
- OUR USE OF COOKIES AND SIMILAR TECHNOLOGY
- WHO WE SHARE YOUR INFORMATION WITH AND WHY
- DATA RENTION AND HOW WE KEEP YOUR INFORMATION SECURE
- WHAT WE WILL DO IN THE EVENT OF A DATA BREACH
- HOW YOU CAN HELP KEEP YOUR INFORMATION SECURE
- YOUR RIGHT TO CONTROL OUR USE AND STORAGE OF THE INFORMATION
- CHANGES TO OUR PRIVACY POLICY
- INFORMATION WE RECEIVE FROM USERS IN OUTHER STATES AND COUNTRIES
- HOW TO CONTACT US
- Websites and Games. When we conduct surveys or initiate contests or other programs, we may ask for your country, date of birth, and telephone number in order to verify who you are and how to contact you. We also may ask you questions about your technology and location in order to be able to appropriately review or showcase your work. Additionally, we may ask you optional demographic questions (race, ethnicity, gender, education, and similar information. This information is gathered and grouped anonymously in order to contribute to research in the field and support diversity initiatives. By entering our contests and surveys, you are authorizing us to collect, store, and use your information in accordance with this Privacy Policy and the laws of the United States and the European Union for a reasonable time in order to aggregate the data we collect from you and others.
- Surveys and Contests. When we conduct surveys or initiate contests or other programs, we may ask for your country, date of birth, and telephone number in order to verify who you are and how to contact you. We also may ask you questions about your technology and location in order to be able to appropriately review or showcase your work. Additionally, we may ask you optional demographic questions (race, ethnicity, gender, education, and similar information. This information is gathered and grouped anonymously in order to contribute to research in the field and support diversity initiatives. By entering our contests and surveys, you are authorizing us to collect, store, and use your information in accordance with this Privacy Policy and the laws of the United States and the European Union for a reasonable time in order to aggregate the data we collect from you and others.
- Purchases through Third-Party Services and Distributors. Most likely, you will use third-party services to purchase our products and services, including Paypal or Amazon or Stripe payment services. When we receive information from them, we are often provided your name, email address, online ID, country, state, or province, language, date of birth, and other social information you provide to them. We use this information to help verify your purchase to assist our customer support services, including identifying and resolving general issues and problems experienced by you and other Website, Service, and Software users. When we receive this information from these services, we will obtain, store, and remove it in accordance with this Privacy Policy and the laws of the United States and the European Union. We do not receive your credit card number or other financial information from these services.
- Purchases Directly from Us. In the event you purchase a product or service directly from us, we may collect your billing information, including your name, address, telephone number, payment card number, and payment account details. As with the information we receive from third-party distributors, we use this information to help verify your purchase, fulfill orders, to notify you of recent updates and products you might enjoy, and to assist our customer support services, including identifying and resolving general issues and problems experienced by you and other Website, Service, and Software users. When we receive this information from these services, we will obtain, store, and remove it in accordance with this Privacy Policy and the laws of the United States and the European Union. By purchasing directly from us, you are authorizing us to collect, store, and this information in accordance with this Privacy Policy and the laws of the United States and the European Union for a reasonable time in order to verify your purchase, provide you with refunds, and to identify purchasing trends on an aggregate basis.
- Connecting to Us Through Third-Party Websites and Services. When you connect to our Websites or our Software or Services through a third-party, we often have the ability collect information about you from these third- parties, depending on the third-party’s terms of service and the privacy settings you have specified. For example, may have access to your full name, profile picture, user ID, login, email address, physical location, gender, birthday, groups and affiliations, and posts to your friends. If we collect this information, it is because it helps us identify where our Website users are coming from and how they found us. We also use this information to identify trends and interests, which helps us to build the products you want. If you do not want us collecting or using this information, you can often disable this feature through the settings on the website service you are using. If we have collected this information and do not want us to use it or store it, please let us know immediately and we will take steps to ensure it is removed from our servers.
- Connecting to our Websites Directly. When you connect to our Website directly from your Internet browser, we may collect your Internet IP address, type of browser, and operating system you used. We may also collect the date and time you accessed our website sand the pages you visited, along with the search terms you used to find us. We collect this information to get a better idea in the aggregate of how our users are finding us and what search criteria they are using. By using our Websites, Services, and Software, you are authorizing us to collect, store, and use this information in accordance with this Privacy Policy and the laws of the United States and the European Union.
- Connecting to Us Through Your Mobile Device. If you use our Websites, Services, and Software from a mobile phone or device, we may collect information from that device including your device type, unique identifier, and other data that you chose to provide or share in accordance with your wireless provider’s terms of use. Be aware that you have the ability to manage your mobile device privacy settings through your device settings and/or through other options your wireless device provider may provide. By using our Websites, Services, and Software, you are authorizing us to collect, store, and use your mobile device information in accordance with this Privacy Policy and the laws of the United States and the European Union.
- Information You Provide Through Feedback. Our Websites, Services, and Software may provide you the ability to submit feedback to us, including comments, suggestions, specific programmatic input, and bugs that you discover in our Software and other Services. When you submit this information, we may collect your name or username and email address in order to follow up with you or thank you for your suggestion. By using our Websites, Services, and Software, you are authorizing us to collect, store, and use your feedback information in accordance with this Privacy Policy and the laws of the United States and the European Union. If we send you a follow up email or notify you in any other way, and you do not want to receive this notification, please let us know immediately and we will take steps to ensure it is removed from our servers and notification services.
- Using Automated Collection Tools. Our Website, Services, and Software may employ server log files and automated data collection tools, including cookies, tags, and scripts, including Google Analytics and similar services. These tools may track and collect certain information that your browser sends in response, including your IP address, browser type, entrance and exit pages, URLs, platform type, duration on a page, clickstream data, pages viewed, date and time, and other information. When you access our Website, Services, and Software through sites and services that allow us to collect such information, we may collect and associate this information with you. We use this information to identify trends, troubleshoot our games and services, and to better understand who is using our products, which helps us to identify errors and to design new products and services. By using our Website, Services, and Software, you are authorizing us to collect, store, and use this information in accordance with this Privacy Policy and the laws of the United States and the European Union.
- Information We Obtain For Specific Purposes. On occasion, we may request information from you on a form, for academic research, promotions and contests, or on other online transaction forms. These requests may ask you to provide contact information (such as your name and mailing or shipping address), demographic data (such as your address or country of residence, ethnicity, age, and other demographic information, and, in some cases, payment information (such as credit card number and credit card expiration date). We use this information to verify orders and to make sure that the individuals participating in our contests and promotions are eligible. By using our Website, Services, and Software, you are authorizing us to collect, store, and use this information in accordance with this Privacy Policy and the laws of the United States and the European Union.
- Information We Obtain from Social Media. Our Website, Services, and Software may include social media functions and features, for example, a Facebook “Like” button or Twitter “Share” feature. Through this functionality, we may collect your IP address, and the page you are visiting on our Websites or in our Services. In some cases, we may set a cookie (see definition of “cookies” below). These social media functions are often hosted by a third-parties, and in these cases, or in the case that we provide a link to such services and functions, your interactions and the privacy of the information you provide is subject to and governed by the privacy policy of the company providing it. By using our Website, Services, and Software, you are authorizing us to collect, store, and use this information in accordance with this Privacy Policy and the laws of the United States and the European Union.
- Geographic and Telemetry Data. In the future, our Services and Software may employ the use of tracking technologies, such as pixel tags, web beacons, and programming code. These technologies, in the event we do employ them, may enable us and our partners to derive your physical location based on your IP address, which is used to verify and authenticate users and to identify abuse. By using our Websites, Services, and Software, you are authorizing us to collect, store, and use this information in accordance with this Privacy Policy and the laws of the United States and the European Union.
- We may use session cookies to make it easier for you to navigate our websites and services. A session ID cookie expires when you close your browser. If you disable session cookies, many of the services and products we offer will not operate correctly.
- In some cases, we use persistent cookies to enable us to track and target our website visitors’ interests and to enhance their overall experience. If you check “remember me on this computer” when logging on our websites, we may set a persistent cookie to store your username and password so that you do not have to enter it more than once. A persistent cookie is removed when you uncheck the check box.
- Additionally, some of our third-party business partners and affiliates may use cookies on our Websites and in the Services and Software we offer, including our development and advertising partners. We have no access to or control over these cookies.
- Sharing Your Information with Law Enforcement. We may release information concerning your use of our Websites, Services, and Software (including, but not limited to, posted public postings, registration information, network records, and geographic and tracking data) when (a) we believe in good faith that such release is appropriate; (b) to comply with the law (for example, pursuant to a statutory demand, subpoena, warrant, or court order); (c) to protect against fraudulent, abusive, or unlawful use of our Websites, Services, and Software, and to protect our rights and property (including the rights and property of our third-party business partners and affiliates); (d) to enforce any contract between you and us, including with our third-party business partners and affiliates; and (e) if we reasonably believe that a situation involving danger of death or injury to any person requires disclosure.
- Sharing Your Information with Third-Parties. Neither we nor our third-party business partners or affiliates or developers intend to sell, share or rent information obtained from our Websites, Services, and Software, other than as discussed in this Privacy Policy.
- We will keep your information for as long as your account is active or the information is needed to provide you services, or as long as it may be required to fulfil our legal obligations. If you would like us to delete your account or request that we no longer use your information, please contact us at privacy@indiecade.com
- We store your information primarily on servers located within the United States of America. We take prudent security measures to protect you and the information we collect from you from unauthorized access, alteration, disclosure, and destruction. These measures include encrypting your information on our servers, keeping your sensitive information on a secured server behind a firewall, transmitting sensitive information (such as a credit card number) entered on our site or mobile application using secure socket layer technology (SSL), periodic reviews of our data collection practices and platforms, and physical security measures that guard against unauthorized access to systems where we store your information.
- Passwords. Keep your passwords save and secure. If you are requested to provide a password for our Websites, Software, or Services, please do not share your password with any third-parties. If your password has been compromised for any reason, you should change it immediately. You may contact us at privacy@indiecade.com for assistance.
- Using our Blogs, Forums, and other Online Functions. Be aware of who you are communicating with and
what information you provide to others. Our Websites, Services, and Software may allow you to contribute to blogs,
forums, boards, to receive and participate in newsfeeds, to provide others with status updates and posting made by us
and other Website Services, and Software users, and to otherwise post, share, and contribute information publicly,
whether through messages, invitations, chats, photos, wall posts, and other functions (“Public Postings”). Nothing
requires you to disclose your identity to others through these public postings, and you should always keep in mind that
these will be visible to anyone who has access to our Websites, Services, or Software. In certain instances, this same
information may be visible through general Internet searches and other means of obtaining Internet information. For
example, certain software tools and technology may allow non-affiliated third-parties to copy, cut, and/or post your
Public Postings to different locations (including to websites that are not owned or operated by us). This may result in the
unauthorized use of your Public Posting information and your unwanted disclosure of this same information to third-
party websites, for which we are not responsible, and, in some cases, may subject you to liability for the disclosure,
including, without limitation, for copyright infringement.
You should always exercise caution in all your Public Postings, and we recommend you do not provide or disclose any personal information when using our Websites, Services, and Software. If you choose to disclose your identity to third-parties using any Website or Service function or service, you do so at your own risk. Neither we nor our third- party business partners and affiliates or developers are responsible for the privacy or security of any information, personal or otherwise, when you choose to communicate or exchange such information using the functionality of the Websites, Services, and Software. - Linking to other Services. Be cautious of linking to other services. Our Websites, Services, and Software may contain links to other sites, but we are not responsible for the privacy practices of such other sites and services, and we encourage our users to be aware that when they leave our Websites, Services, and Software through these links, they should always read and understand the privacy policies of these sites, especially those that collect personally identifiable information.
- California Civil Code Section 1798.83 permits California residents to request from companies conducting business in California a list of third-parties to which the company has disclosed personally identifiable information during the preceding year for direct marketing purposes. If you are a resident of California and want additional information confirming how we share your personally identifiable information with third-parties for their direct marketing purposes, you may contact us at privacy@indiecade.com
- EU Users. We comply with the rules and regulations specified by the European Union under the recently adopted General Data Protection Regulation (GDPR).
- Canadian Users. We comply with the rules and regulations specified in Canada, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
Alumni Signup
Are you an IndieCade Alumnus? We want to know! If you've been a speaker, organizer, juror, or presented your game at IndieCade or any IndieCade-related showcase (ex. IndieCade @ E3, IndieCade @ SIGGRAPH, etc. - doesn't need to have been a finalist) we'd like to be in touch.
